Manage and streamline operations across multiple locations, sales channels, and employees to has improve efficiency and your bottom line.
- 550 South Third Street, Louisville, KY 40202
Getting help starts with one simple step.
Drops of Kindness makes it easier for customers to get help paying their Louisville Water and MSD bill.
FOUR SUPPORT OPTIONS
We know how important your water service is, and sometimes personal circumstances can make it more difficult to pay bills. We offer a range of options to help based on your individual situation.
Payment arrangements help you avoid losing water service by giving you more time to pay the balance due.
The MSD Emergency Wastewater Rate Assistance Program provides a 30% discount on wastewater charges and the consent decree surcharges for income-eligible households.
The MSD Senior Citizen Discount offers a 30% discount on wastewater charges and the consent decree surcharge for qualifying households.
Drops of Kindness partner agencies may be able to help with financial support and other resources.
ABOUT DROPS OF KINDNESS
Louisville Water and MSD created Drops of Kindness to bring multiple customer-support options together in one place.
Financial strain can happen because of job loss, medical bills, or other unexpected events. But even a stressful time should not impact your access to water service.
Donate through the Louisville Water Foundation
Your gift helps keep your neighbors water flowing in times of need.
Donate through the Louisville Water Foundation to help families in need pay their water bill.